About VAPX
VAPX is committed to providing adult consumers with access to regulated vaping products, product information, and customer support resources.
Our Story
VAPX was founded with a singular purpose: to provide adult consumers in New Zealand with a safe, compliant, and professional environment to access regulated nicotine products.
Operating under the Smokefree Environments and Regulated Products Act (SERPA) 2021, we ensure that every product on our shelves meets the highest safety standards and that our interactions remain focused on informative support for existing adult smokers.
Our Mission
Regulatory Compliance
Maintaining strict adherence to NZ legal frameworks and notification registries.
Regulated Products
Providing verified adults with reliable access to alternative nicotine delivery systems.
Customer Assistance
Ensuring all supplied products feature child-resistant packaging and compliant labeling.
Product Standards & Compliance
We believe that access to accurate information is an important part of a positive customer experience. Our approach focuses on transparency, product knowledge, age verification requirements, and compliance with relevant regulations.
- Age Verification
- Product Information
- Safety Standards
- Responsible Retail Practices
Committed to Professional Service
Clear policies, secure systems, and a support experience built around adult customers.
Secure
Payment Processing
Dedicated
Customer Support